Wemo Home Kit Doorbell No Longer Responds
Both of my Home Kit Doorbells from Wemo no longer respond. Neither one will reset and neither one can be added back through Home Kit.
What gives?
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there GP_Burdell,
We're happy to help. If your HomeKit accessory isn't responding, you'll want to work through the steps below to see if they resolve the issue for you:
If accessories from one manufacturer aren't responding
Check if your smart home accessories are responding in the Home app after each step.
1. Turn on Bluetooth in the Settings app on your iPhone or iPad, or in System Settings on your Mac.
2. Restart any accessories that aren't responding. You may have to take the batteries out of your accessory and put them back in.
3. Check the manufacturer's app to see if accessories that aren't responding in the Home app need a firmware update. If the accessories aren't responding in the manufacturer's app, you may need to reset them.
4. Restart any third-party bridges and all home hubs (HomePod, HomePod mini, and Apple TV) by unplugging then plugging them back into power.
5. Remove accessories that aren't responding from the Home app. Select an accessory, scroll down to accessory settings, and select Remove Accessory. If you don't see the option to remove the accessory in the Home app, it must be removed through the manufacturer's app. After you remove the accessories, follow the manufacturer's instructions to reset them and add them to the Home app again.
If your accessories still aren't responding, contact the manufacturer for support.
You'll find those steps here: If your HomeKit or Matter accessory isn't responding in the Home app - Apple Support
Take care.