My AirPods Max buttons don’t work unless it’s plugged in and I reset and the orange light blinked and nothing happened I tried everything and they won’t and haven’t even connected

Hey Hunter_gg,

I've had a similar issue and the way I got around it was... while plugged in press and hold both crown buttons. Keep the buttons pressed while the light first flashes amber and then approximately 10 seconds later it will flash white. Leave them plugged in while they reboot.

Unplug the headphones and put them in their little slip cover for about 5-10 seconds. Now, take them out next to your phone and they should appear as ready to connect. If they do not pair, leave them unplugged while you press and hold the two buttons until the amber light flashes.

I've had several pairs of Maxs' due to the condensation / head sensor issue. With every pair I've had the issue you described. That little Technology VooDoo above worked 100% of the time.

Hi there Hunter_gg,

We see you have some issues with your AirPods Max. It appears you already tried resetting them. Make sure you use the specific steps in this Apple Support article: How to reset your AirPods Max

If you still aren't able to connect, the next best step will be to reach out to Apple Support directly. You can reach them here: Get Support

You can also find the support phone number for your region at this link: Contact Apple for support and service

All the best.

Hey Hunter_gg,

Since you’ve already tried resetting your AirPods Max and it still won’t connect, your next step is to reach out to Apple Support directly: Get Support

All the best.

This fixed it for me. Thank you.