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apple.com charges without having an apple id on bank statement for the past 3 months

I have been getting charges on my bank account stating debit card purchase apple.com/bill but I do not have an apple phone, apple id, or any apple device

Posted on Aug 21, 2023 5:29 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 3:28 PM

We cannot investigate on your behalf. We are not Apple. As your fellow end-users we have no more access to Apple databases than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article. Note: Unless you are not using Family Sharing, make sure you set the "Apple ID" box to the "All" option:



2 replies
Question marked as Top-ranking reply

Aug 23, 2023 3:28 PM in response to tracydragon

We cannot investigate on your behalf. We are not Apple. As your fellow end-users we have no more access to Apple databases than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article. Note: Unless you are not using Family Sharing, make sure you set the "Apple ID" box to the "All" option:



Aug 23, 2023 3:45 PM in response to tracydragon

I have been getting charges on my bank account stating debit card purchase apple.com/bill but I do not have an apple phone, apple id, or any apple device


Who charged your bank account?, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

If you find out who that 'person' is, report it to the police.


Depending on your bank, they can collect the amount back within 30 days.

Ask you bank to block your card, and ask a new card.




apple.com charges without having an apple id on bank statement for the past 3 months

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