declined my refund

my kids purchase an app and I asked for refund but you refused

iPhone 6s, iOS 15

Posted on Aug 22, 2023 1:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2023 1:39 AM

Sorry about that, but you're not addressing Apple here. This is a user to user tech support forum and we, just users like you, cannot help you.

Only Apple can judge if your request is (was) eligible for a refund. If you already asked for a refund, using these instructions:--> Request a refund for apps or content that you bought from Apple , but Apple did not approved your request, you can contact Apple and ask them, using this link:--> Contact Apple for support and service


Thanks and regards

Giulio


3 replies
Question marked as Top-ranking reply

Aug 22, 2023 1:39 AM in response to Najla_88

Sorry about that, but you're not addressing Apple here. This is a user to user tech support forum and we, just users like you, cannot help you.

Only Apple can judge if your request is (was) eligible for a refund. If you already asked for a refund, using these instructions:--> Request a refund for apps or content that you bought from Apple , but Apple did not approved your request, you can contact Apple and ask them, using this link:--> Contact Apple for support and service


Thanks and regards

Giulio


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declined my refund

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