Visiting my kid in Iceland. She is having very bad pop ups come up when she uses Safari. I did a clean install however backed up using iCloud. Apparently I reinstalled the bad pop ups.
how to I give her a clean , perfect , reinstall.
thank you,
keith
MacBook Pro 13″, macOS 13.4
Unfortunately "popups" is simply too broad a term to describe something unwanted. Can you be more specific? Describe how they appear.
A screenshot would be enormously helpful. To learn how to capture, edit (if necessary) and post a screenshot to this website please refer to the Appendix in Writing an effective Apple Support Communities Question - Apple Community. Instructions are under Screenshots (Mac).
Lacking that additional information please read the following: Stop unwanted Notifications - Apple Community. It may be applicable, and if so it's easily addressed without having to completely erase and reconfigure your Mac.
Yes that helps. Please don't post a screenshot 😆
Try clearing Safari's history and / or website data:
Clear your browsing history in Safari on Mac - Apple Support
Manage cookies and website data in Safari on Mac - Apple Support
First of all thank you for taking the time to answer my question, means a lot. She told me when she opens Safari and very bad picture pops up, I assume like another window with a person with no clothes, something you wouldn't want your kids to see. she says she is working in a offices and she is very concerned to have that type of thing on her computer.
Does this help, I will forward our conversation to her.
Keith
Thanks John I will try that next.
Keith
Very bad pop ups on safari
