Very bad pop ups on safari

Visiting my kid in Iceland. She is having very bad pop ups come up when she uses Safari. I did a clean install however backed up using iCloud. Apparently I reinstalled the bad pop ups.

how to I give her a clean , perfect , reinstall.

thank you,

keith

MacBook Pro 13″, macOS 13.4

Posted on Aug 22, 2023 5:29 AM

Reply
4 replies

Aug 22, 2023 7:59 PM in response to Sekaf

Unfortunately "popups" is simply too broad a term to describe something unwanted. Can you be more specific? Describe how they appear.


A screenshot would be enormously helpful. To learn how to capture, edit (if necessary) and post a screenshot to this website please refer to the Appendix in Writing an effective Apple Support Communities Question - Apple Community. Instructions are under Screenshots (Mac).


Lacking that additional information please read the following: Stop unwanted Notifications - Apple Community. It may be applicable, and if so it's easily addressed without having to completely erase and reconfigure your Mac.

Aug 23, 2023 5:51 AM in response to John Galt

First of all thank you for taking the time to answer my question, means a lot. She told me when she opens Safari and very bad picture pops up, I assume like another window with a person with no clothes, something you wouldn't want your kids to see. she says she is working in a offices and she is very concerned to have that type of thing on her computer.

Does this help, I will forward our conversation to her.

Keith

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Very bad pop ups on safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.