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User profile for user: delaire57
delaire57 Author
User level: Level 1
4 points

I have an unknown charge from APPLE.COM/BILL

I have a charge on my credit card from APPLE.COM/BILL for $95.39 and I don't see it in my purchase history. I don't know what it is for. How can I find out?


[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Aug 22, 2023 8:25 AM

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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
207,041 points

Posted on Aug 23, 2023 3:16 PM

Follow the steps in the support document linked below to identify the charge.

click here ➜ If you see 'apple.com/bill' on your billing statement - Apple Support


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User profile for user: Allan Jones
Allan Jones
User level: Level 9
72,692 points

Aug 23, 2023 3:16 PM in response to delaire57

The most important part of that article Phil links is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

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I have an unknown charge from APPLE.COM/BILL

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