I have an unknown charge from APPLE.COM/BILL

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Level 1

4 points

I have an unknown charge from APPLE.COM/BILL

I have a charge on my credit card from APPLE.COM/BILL for $95.39 and I don't see it in my purchase history. I don't know what it is for. How can I find out?

[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Aug 22, 2023 8:25 AM

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Answer 1

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Phil0124

Community+ 2024

Level 10

200,951 points

Aug 23, 2023 3:16 PM in response to delaire57

Follow the steps in the support document linked below to identify the charge.

click here ➜ If you see 'apple.com/bill' on your billing statement - Apple Support

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Answer 2

Allan Jones

Level 9

69,764 points

Aug 23, 2023 3:16 PM in response to delaire57

The most important part of that article Phil links is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.

If that is the case, only your CARD ISSUER or BANK can remedy it.

If Apple’s purchase history shows the purchase, continue with the instructions in that article.

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I have an unknown charge from APPLE.COM/BILL

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