My Apple Pay is locked
I’m trying to accept my money and my Apple Pay is locked
iPhone 13 mini, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’m trying to accept my money and my Apple Pay is locked
iPhone 13 mini, iOS 16
Please review the information in the support article linked below.
If your Apple Cash account is restricted or locked - Apple Support
>>If your Apple Cash account is restricted or locked
Learn what to do if your Apple Cash account is in review, restricted, or locked.
To prevent fraud, ensure account security, and comply with regulations, your Apple Cash account may be restricted or locked. Your account may also be restricted if you dispute an unauthorized transaction with your bank and a chargeback is filed. Your account restriction or lock may be temporary until you verify your identity or while your account is under review, or you may need to contact Apple Support for next steps.
If your Apple Cash account is locked
Your account may be locked if there's suspected fraud on the account, or if additional security checks need to be completed. If your account is locked, you can't use Apple Cash to make purchases, send or receive money, add money to your account, or transfer money to your bank.
If your account is locked and there are no instructions provided, contact Apple Support.<<
Please review the information in the support article linked below.
If your Apple Cash account is restricted or locked - Apple Support
>>If your Apple Cash account is restricted or locked
Learn what to do if your Apple Cash account is in review, restricted, or locked.
To prevent fraud, ensure account security, and comply with regulations, your Apple Cash account may be restricted or locked. Your account may also be restricted if you dispute an unauthorized transaction with your bank and a chargeback is filed. Your account restriction or lock may be temporary until you verify your identity or while your account is under review, or you may need to contact Apple Support for next steps.
If your Apple Cash account is locked
Your account may be locked if there's suspected fraud on the account, or if additional security checks need to be completed. If your account is locked, you can't use Apple Cash to make purchases, send or receive money, add money to your account, or transfer money to your bank.
If your account is locked and there are no instructions provided, contact Apple Support.<<
My Apple Pay is locked