User profile for user: akaninyene241
akaninyene241 Author
User level: Level 1
4 points

my screen is not working

my iPhone 13pro max screen is not longer functioning

iPhone 13 Pro Max, iOS 16

Posted on Aug 22, 2023 12:29 PM

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User profile for user: Lawrence Finch
Lawrence Finch
Community+ 2026
User level: Level 10
231,200 points

Posted on Aug 22, 2023 12:34 PM

Have you tried a forced restart?


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
Community+ 2026
User level: Level 10
231,200 points

Aug 22, 2023 12:34 PM in response to akaninyene241

Have you tried a forced restart?


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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my screen is not working

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