You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I connect to my iMessages on a new device

Every time I try to type in my apple ID and password for iMessages it says unable able to connect to I messages pls try again and every time I try it doesn’t work

iPad, iPadOS 16

Posted on Aug 22, 2023 2:32 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2023 3:59 PM

If you are experiencing difficulties with Messaging and/or FaceTime, start here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


1 reply
Question marked as Top-ranking reply

Aug 22, 2023 3:59 PM in response to alyssa_pappas

If you are experiencing difficulties with Messaging and/or FaceTime, start here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


How do I connect to my iMessages on a new device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.