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Updating my Apple ID on mac

I successfully put in my if. It then asks for my iPhone passcode but does not accept it

MacBook Air (2018 – 2020)

Posted on Aug 22, 2023 6:31 PM

Reply
1 reply

Aug 23, 2023 1:43 PM in response to 888-Js

Hello 888-Js,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to sign into your Apple ID on your Mac. First, let's make sure you are following the steps Apple recommends:



"Sign in on your Mac
1. Choose Apple menu  > System Settings. In earlier versions of macOS, choose Apple menu  > System Preferences.
2. From the sidebar, click Sign In with your Apple ID. In earlier versions of macOS, click Sign In.
3. On Mac, sign in to your Apple ID in System Settings
4. Enter your Apple ID and password. 
5. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in."



And that is from here: Sign in with your Apple ID - Apple Support If you are following those steps, we need some additional info to determine possible next steps:



  1. What macOS is installed on this Mac?
  2. What iOS version is installed on your iPhone?
  3. Is your Mac asking for the iPhone passcode or verification code?



Please let us know the answer to those questions and any additional details or error messages.



Cheers!

Updating my Apple ID on mac

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