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iPad charging slow

I have 5th generation iPad which is charging extremely slow. I started at a 8% charge at 5:00 PM. As of 11:45 PM I only have 69.99%. To me, that's slow. I'm using a genuine Apple charging block and cable. Here's what I've done to try to remedy the situation. I made sure the software is up to date. I cleaned the power port in case there was something in it preventing a good connection. It was clean. I've turned it off then on, but still the problem continued. I did a force restart, same result. I tried to look at the battery health, but there is no battery health option to look at unfortunately. I tried switching charging blocks and cables. That didn't help either. So I throw it out to the community. What might be causing it to charge slowly? Any help will be appreciated. Thanks.

iPad (5th generation)

Posted on Aug 22, 2023 11:48 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 1:15 AM

Unlike iPhone, iOS/iPadOS for iPad has never had the Battery Health feature - most likely because iPad batteries are both considerably larger and have a much longer service life. 


An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.


There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.


https://www.coconut-flavour.com/coconutbattery/


If you are experiencing difficulties with your iPad’s battery or charging performance, you might be well advised to have your iPad tested. 


If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health. Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.

Genius Bar Reservation and Apple Support Options - Apple


You can contact Apple Support using the Support link at top-right or bottom-left of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044



Otherwise, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.


Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might again be best advised to seek assistance directly from from Apple Support.



Similar questions

5 replies
Question marked as Top-ranking reply

Aug 23, 2023 1:15 AM in response to trjc3rd

Unlike iPhone, iOS/iPadOS for iPad has never had the Battery Health feature - most likely because iPad batteries are both considerably larger and have a much longer service life. 


An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.


There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.


https://www.coconut-flavour.com/coconutbattery/


If you are experiencing difficulties with your iPad’s battery or charging performance, you might be well advised to have your iPad tested. 


If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health. Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.

Genius Bar Reservation and Apple Support Options - Apple


You can contact Apple Support using the Support link at top-right or bottom-left of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044



Otherwise, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.


Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might again be best advised to seek assistance directly from from Apple Support.



iPad charging slow

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