Blocked emails still coming in to MAIL
Blocked emails (with red blocked icon) are coming into my Mail inbox. I have gone to mail preferences and set threading to Send to Trash (It says that on the screen). But they are not sent to trash!
iPad Pro
User profile for user:
destiny241
User level:
Community Specialist
Hello SallyR333,
If you're having issues with blocked contacts emailing you and the emails showing in the inbox, then we would recommend taking these related steps for a solution:
- Update your iPad, if needed: Update your iPhone or iPad
- Ensure you've blocked the contact using: Block phone numbers, contacts, and emails on your iPhone or iPad
- Remove the email account and add it back again to test the issue: Add and remove email accounts on iPhone
If the issue continues to occur, then it would be best to contact Apple Support: Get Support
They would need to take it from here.
Take care.