paid for iCloud+ subscription but it is inactive

paid for an additional 200GB in iCloud space, the money was debited, the subscription was valid for about 5 minutes, then turned off

iPhone 14 Pro

Posted on Aug 23, 2023 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 1:10 PM

If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a Mac, or on iCloud.com


- On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.

- macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.

- macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud.

- On iCloud.com --> https://iCloud.com


ref: Check your iCloud storage on any device - Apple Support

Manage your iCloud storage - Apple Support


If it still won't show, report the issue to Apple --> Choose your country or region - Official Apple Support Select your country, then a product.

or:

Worldwide iTunes support - Choose your country or region - Official Apple Support


4 replies
Question marked as Top-ranking reply

Aug 23, 2023 1:10 PM in response to kostia_sav

If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a Mac, or on iCloud.com


- On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.

- macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.

- macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud.

- On iCloud.com --> https://iCloud.com


ref: Check your iCloud storage on any device - Apple Support

Manage your iCloud storage - Apple Support


If it still won't show, report the issue to Apple --> Choose your country or region - Official Apple Support Select your country, then a product.

or:

Worldwide iTunes support - Choose your country or region - Official Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

paid for iCloud+ subscription but it is inactive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.