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I’ve gotten 2 of the same subscriptions and don’t know what to do

Posted on Aug 23, 2023 3:25 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2023 5:24 PM

That isn't possible unless you have two IDs or are confusing one you subscribed to with that of another family member under Family Sharing.


This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.

If you see 'apple.com/bill' on your billing statement - Apple Support


"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

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* I have a payment of $2.99 per month what … - Apple Community


1 reply
Question marked as Top-ranking reply

Aug 23, 2023 5:24 PM in response to awder145

That isn't possible unless you have two IDs or are confusing one you subscribed to with that of another family member under Family Sharing.


This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.

If you see 'apple.com/bill' on your billing statement - Apple Support


"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

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* I have a payment of $2.99 per month what … - Apple Community


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