You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how can I know the payment related to what

I received three times a message about insufficient amount is in your card to accomplish a payment in about 3349,99 TL and now my pay method declined I want to know what was that payment request from apple to check or cancel. there is no reference number to check

MacBook Air 15″, macOS 13.5

Posted on Aug 23, 2023 5:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 5:19 PM

What exactly was the nature of this "message" Was it an actual notification from Apple, or was it just a texxt messages?


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid Apple Cash scams - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


About Gift Card Scams --> About Gift Card Scams - Official Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support article page on apple.com and use the instructions in the article to verify though Apple itself, or your Apple device features such as Settings or an Apple app, what the message is claiming. To ask Apple start at this web page: Official Apple Support



This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.

If you see 'apple.com/bill' on your billing statement - Apple Support


"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

______

* I have a payment of $2.99 per month what … - Apple Community



1 reply
Question marked as Top-ranking reply

Aug 23, 2023 5:19 PM in response to edris163

What exactly was the nature of this "message" Was it an actual notification from Apple, or was it just a texxt messages?


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid Apple Cash scams - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


About Gift Card Scams --> About Gift Card Scams - Official Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support article page on apple.com and use the instructions in the article to verify though Apple itself, or your Apple device features such as Settings or an Apple app, what the message is claiming. To ask Apple start at this web page: Official Apple Support



This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.

If you see 'apple.com/bill' on your billing statement - Apple Support


"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

______

* I have a payment of $2.99 per month what … - Apple Community



how can I know the payment related to what

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.