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Apple Pencil not responding

Apple Pencil not working. I forgot device, repaired, bought new tips and replaced, pencil connects and is fully charged. Pairs well and is connected to iPad. Does not respond when trying to use. Any other suggestions or ways to fix??

iPad Pro, iPadOS 16

Posted on Aug 23, 2023 7:07 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2023 9:25 PM

TTTTTyra Said:

"Apple Pencil not responding : Apple Pencil not working. I forgot device, repaired, bought new tips and replaced, pencil connects and is fully charged. Pairs well and is connected to iPad. Does not respond when trying to use. Any other suggestions or ways to fix??"

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Troubleshooting Appel Pencil Not Responding:


roubleshooting Apple Pencils:


Use these Links:

Syncing is off, or perhaps it is no longer being seen as a trusted device. So, refer to the following...


Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make Sure: that Bluetooth is enabled


Be Certain: there is power to your Apple Pencil


Successfully Pair: and charge your 2nd Generation Apple Pencil

2 replies
Question marked as Top-ranking reply

Aug 23, 2023 9:25 PM in response to TTTTTyra

TTTTTyra Said:

"Apple Pencil not responding : Apple Pencil not working. I forgot device, repaired, bought new tips and replaced, pencil connects and is fully charged. Pairs well and is connected to iPad. Does not respond when trying to use. Any other suggestions or ways to fix??"

-------


Troubleshooting Appel Pencil Not Responding:


roubleshooting Apple Pencils:


Use these Links:

Syncing is off, or perhaps it is no longer being seen as a trusted device. So, refer to the following...


Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make Sure: that Bluetooth is enabled


Be Certain: there is power to your Apple Pencil


Successfully Pair: and charge your 2nd Generation Apple Pencil

Aug 24, 2023 2:36 AM in response to TTTTTyra

Assuming that your Pencil is compatible and was previously working with your iPad, your notes suggest that the Pencil is successfully pairing with your iPad. As such, you can reasonably exclude issues related to pairing and/or Bluetooth communication with the iPad.


This leaves two potential sources of difficulty - these being an issue with the Pencil transducer that interacts with the iPad screen hardware - or iPad software.


If in previous attempts to diagnose difficulties with the Pencil (including changing the replaceable tip) the metal transducer beneath the tip has been damaged, this may very likely be the cause of issues. The transducer element is relatively fragile - and if damaged, may provide inconsistent performance, if it works at all. If the transducer has suffered damage, the only remedy is replacement of the Pencil. Substitution with another Pencil should definitively confirm or exclude a positive diagnosis.


When replacing the Pencil tip, ensure that the replaceable plastic pencil tip is screwed firmly (i.e., finger tight) into the body of the Apple Pencil; even a slightly loosened tip will cause issues. When correctly positioned, there should be a tiny gap (around the full circumference - of about the thickness of a sheet of paper) between the tip and the body of the Pencil.


If you are unable to resolve the problem, a visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) is recommended - where the technicians will be able to test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple

Apple Pencil not responding

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