Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where is my option to print on iPad pro

AirPlay is asking for a password and I don’t have one

Posted on Aug 23, 2023 9:56 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2023 12:51 AM

Are you referencing AirPrint when you're talking about AirPlay? Check if your printer supports AirPrint (About AirPrint - Apple Support) and then check the device manual which might mention where to find any required passwords. See Use AirPrint to print from your iPhone or iPad - Apple Support. Let us know if you're still facing issues.


2 replies
Sort By: 
Question marked as Top-ranking reply

Aug 24, 2023 12:51 AM in response to Janicemartinez

Are you referencing AirPrint when you're talking about AirPlay? Check if your printer supports AirPrint (About AirPrint - Apple Support) and then check the device manual which might mention where to find any required passwords. See Use AirPrint to print from your iPhone or iPad - Apple Support. Let us know if you're still facing issues.


Reply

Aug 24, 2023 1:49 AM in response to Janicemartinez

Start here:


Apple AirPrint is a driverless connection protocol. A high proportion of modern printers intended for Home, SoHo and Business environments now support AirPrint. Check your printer model against this list:

About AirPrint - Apple Support


If your printer supports AirPrint - and is set-up correctly - should you experience difficulties your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this (or other) device discovery protocol(s).


Ensure that your wired and wireless network segments are part of the same IP-subnet, are not defined as separate VLANs - or that one or other are defined as “guest” networks. You may find that your router has a setting that limits/restricts broadcast and network discovery traffic; by example, if your Router has an IGMP Snooping setting, try toggling this or similar settings. Your Router WiFi settings may also have privacy settings that isolate WiFi clients from each other; if present, ensure these settings are disabled.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.



If your printer is not compatible with AirPrint, there are alternatives…


Some printer manufacturers have a suitable companion App that provides Print capabilities for mobile devices, often using a web-based print service. Others can print directly if the App supports other network printing protocols. By example, some HP Printers use the HP Smart App - available in the App Store:

https://apps.apple.com/gb/app/hp-smart/id469284907


You might also consider connecting a non-AirPrint printer to a Windows PC or Mac computer - and install a “helper application” that allows the computer to emulate AirPrint capabilities; one such option is Readdle Printer Pro, for which suitable software for PC is available. A link to the PC software is included from this page:

https://readdle.com/printerpro


A further alternative is to consider installing a dedicated Print Server Appliance on your network - and connect your printer to this. One example is the Lantronix xPrintServer.


The remaining solution is to simply replace your printer with one that is AirPrint capable.



You should also note that with introduction of updated versions of Apple’s productivity Apps (Pages, Numbers etc.), the print and export functions have been moved. 


Print and Export are now accessed from the associated App Document menu.




Reply

Where is my option to print on iPad pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.