Also had this issue and this solution worked. One note to folks... It appears that Apple has chosen not to continue their robust performance of driver and software updating with respect to printers, print media and, now, their own print management software. How is it that our new M2 can't properly delete jobs in a print queue?
I am not ranting. I am just informing folks within this thread that this is the shape of things to come. Apple has likely chosen to abandon traditional print media. These sorts of software bugs and mistakes are way below their pay grade. Our two year old printer no longer works with Apple's new driver print and page setup software.
We are using ten year old Macs as wireless print servers because those ten year old drivers and print software work perfectly. Now, it seems that even this workaround has a timeline. I have used Macs for printing since the 80's and will probably have to invest in an inferior non-mac infrastructure to continue my printing for my professional work. Ultimately, this is a poor decision on Apple's part. Artists, Architects, Scientists and Photographers need printing services everyday. I hope they change course.