Unable to empty my account

I have joined my family subscription on Apple Music but I can not use it because I have some 0.43 cents in my account and so I want to clear them out and change my location to be able to enjoy my family’s subscription.

iPhone SE, iOS 15

Posted on Aug 24, 2023 3:31 AM

Reply
1 reply

Aug 24, 2023 3:48 AM in response to Sacrosanct0072

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

  • Your Apple ID.
  • The refund amount.
  • Your current shipping address.


See Check your Apple Account balance - Apple Support. Otherwise, you can ask the iTunes Store staff to zero your balance: Choose your country or region - Official Apple Support.

Unable to empty my account

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