Related Article: Find the serial number or IMEI on your iPhone, iPad, or iPod touch

Can I check if I was sold a used iphone instead of a new one?

I took delivery of an iphone that I purchased from a mobility company and I want to ensure they sold a new phone rather than a refurbished phone.


Posted on Aug 24, 2023 4:36 AM

Reply
1 reply

Aug 24, 2023 4:59 AM in response to Oliver_Whelan

Check your iPhone's Model Number 

  • Go to Settings > General and tap About.


Pay careful attention to the model number:

  • If the model number starts with M, it was purchased new from Apple. 
  • If the model number starts with F, it was refurbished by Apple or a carrier. 
  • If the model number starts with P, it was sold as a personalized iPhone with an engraving. 
  • If the model number starts with N, Apple provided it as a replacement device for a malfunctioning iPhone. 


Check online

First, find your serial number, IMEI/MEID, or ICCID in Settings

  • Go to Settings > General and tap About.
  • Look for the serial number. You might need to scroll down to find the IMEI/MEID, and ICCID.



  • To paste this information into Apple registration or support forms, touch and hold the number to copy.


Then, Check Your Service and Support Coverage - Apple Support. It should


Can I check if I was sold a used iphone instead of a new one?

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