You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Plesae, Please help me, my camera gives me an error

Please help me, my camera gives me an error

Posted on Aug 24, 2023 4:47 AM

Reply
1 reply

Aug 24, 2023 5:13 AM in response to dragana113

Did you recently get your device repaired by a non-Apple certified technician? If so, they might not have used genuine Apple parts, which is causing this message to appear.


The iPhone camera is engineered together with iOS software for optimal performance and quality. A nongenuine camera might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains camera updates or new camera features.


If a service provider uses nongenuine camera parts, the following might also occur:

  • Camera does not focus correctly or images are not sharp
  • When using Portrait mode, the subject might not be in focus or only partially in focus
  • A 3rd-party app that uses the camera might freeze or quit unexpectedly
  • Real-time preview in 3rd-party apps might appear blank or might get stuck


You might need to get camera service. Hope you get this resolved soon!

Plesae, Please help me, my camera gives me an error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.