Preview renders PDF pages white

Hullo,

when looking at PDFs Preview renders pages white; this seems to befall the full page as well as the thumbnails; it also seems to random re which page is concerned. Sometimes it seems as if for a moment the pages content is visible only to turn white quickly.

How to avoid this?


Thank you.

MacBook Pro 14″, macOS 13.5

Posted on Aug 24, 2023 6:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2023 1:57 PM

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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7 replies
Question marked as Top-ranking reply

Aug 24, 2023 1:57 PM in response to DaSilva36

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Aug 24, 2023 6:48 AM in response to DaSilva36

DaSilva36 wrote:

Hullo,
when looking at PDFs Preview renders pages white; this seems to befall the full page as well as the thumbnails; it also seems to random re which page is concerned. Sometimes it seems as if for a moment the pages content is visible only to turn white quickly.
How to avoid this?

Thank you.


Try a true PDF editor and see if the view changes for you...


there are many, here are a few examples:


Acrobat Reader / Adobe Acrobat DC

https://get.adobe.com/reader/


PDFpen / Nitro

https://pdfpen.com/pdfpen/


pdfExpert

https://pdfexpert.com/


Master PDF Editor

https://code-industry.net/masterpdfeditor/?-about&ver=5832


Foxit Reader / Editor

https://www.foxit.com/




you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple



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Preview renders PDF pages white

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