location servies incorrect by 335mi. affecting YouTube TV subsriptions

I'm in Western Kansas 335 miles from KC.

this seem to be an issue every 2 weeks for watching Youtube

and more often when i use location svc on laptop for loging in or shopping


Please advise a solution.

thanks


MacBook Pro (2017 – 2020)

Posted on Aug 24, 2023 9:38 AM

Reply

Similar questions

1 reply

Aug 24, 2023 1:12 PM in response to bbsnooks

I've been through that before and I doubt that Apple or anyone other than your internet service provider (ISP) can address this geographic error. Why?


We had an identical issue with service in an Idaho state park where I volunteered. The only provider we could get at first was a now-defunct wireless service, ClearWire. They contracted with a out-of state company for equipment sharing. It was quite a shock to be in an Idaho park and find that we were sited in Trenton, New Jersey! That's far more than 335 miles.


That mislocation affected both Mac and Windows computers, which is why I suspect your case is an ISP issue as well. Your ISP is probably sharing equipment with a bigger provider in KC to save investing in hardware.


When the Idaho park could afford a better service, we went with an established and better-equipped Idaho ISP and now our location is 100% correct, even though the provider is 35 miles away.


So start with your ISP support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

location servies incorrect by 335mi. affecting YouTube TV subsriptions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.