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I did a back up in icloud and didnt had space and all my files

I did a back up in icloud and didnt had space and all my files, from the over space were deleted i bought some new space and tried to back up again but it still dosnt work what should i do?

the files also was downloaded by air drop and was photos and videos.

iPhone 14

Posted on Aug 24, 2023 12:16 PM

Reply
1 reply

Aug 25, 2023 11:53 AM in response to FrostAlon

Hello FrostAlon,


We see you are asking about files you were trying to back up to iCloud, but didn't have enough storage at the time. We have some questions to clarify the exact issue you need help with.


Are you unable to do a whole backup of your iPhone on iCloud?

Or are you trying to sync specific files to iCloud from your iPhone?

Are you looking for previously backed up or synced files in iCloud?


Let's make sure you have the correct settings enabled for backing up to iCloud: How to back up your iPhone or iPad with iCloud


You may also be able to recover some deleted files through the iCloud website: Recover deleted files on iCloud.com


We look forward to hearing back from you and working on this together.


Best regards.

I did a back up in icloud and didnt had space and all my files

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