Related Article: Check the status of a refund for apps or content that you bought from Apple

My claims status show "You have been refunded for this purchase" since 8 Jul 2023, and today 25 Aug 2023, my credit card bank still not get any refund

My claims status show "You have been refunded for this purchase" since 8 Jul 2023, and today 25 Aug 2023, my credit card bank call center still confirm that no any refund back to my credit card.

iPad mini 6, iPadOS 16

Posted on Aug 24, 2023 8:59 PM

Reply
1 reply

Aug 27, 2023 9:38 PM in response to khokan18

Re: "My claims status show "You have been refunded for this purchase" since 8 Jul 2023,

and today 25 Aug 2023, my credit card bank still not get any refund".


We are all Apple users, like yourself, in the community, so, although we'd like to help, no-one here has access to your accounts or details to check this out for you.


Seems refunds are always made to the same payment method that was used for the original purchase.

You might want to check to make sure your card details and expiry date are up-to-date in your Apple account.


If you have more than one payment method, you might want to check your statements to locate the original purchase, and then see if the refund has appeared on a different card's statement.

or

As it appears Apple has sent the refund some weeks ago, you may just need to wait until your credit-card provider's statement shows they have processed / released your refund.


If needed:

Apple's Billing and Subscriptions support have a website online :

(Eg: info. / support / contact via online chat / phone / email etc.)

Subscriptions and Billing - Official Apple Support

My claims status show "You have been refunded for this purchase" since 8 Jul 2023, and today 25 Aug 2023, my credit card bank still not get any refund

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