Unable to preview songs in iTunes

Stumped the support folks at Apple so far. Some songs in iTunes preview no problem, others won't play at all. For the ones that don't play, when I click on the play button, it just spins for an eternity.


There doesn't seem to be any rhyme or reason as to what songs will preview without issue and the ones that don't work.


Things I've tried:

Reset iTunes cache

Running iTunes diagnostics (all was fine)

Signed out of apple ID and back in

Restarted my computer a million times

Disabled Apple Music

Purchased a song that I couldn't preview prior to purchasing. As soon as I purchased it, the "preview play" button played the song without issue. Other songs on the same particular album continued to have the "spins"


Truly perplexing.

Posted on Aug 24, 2023 8:49 PM

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Unable to preview songs in iTunes

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