why is my macbook stuck on black apple screen
i have restarted a bunch. changed outlets it’s plugged into and it keeps persisting
MacBook Air 13″, macOS 11.7
Question marked as
See: If your Mac starts up to an Apple logo or progress bar - Apple
If your Mac is stuck on this screen or keeps restarting
If startup never progresses beyond an Apple logo or progress bar:
- Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
- Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.
- Turn your Mac back on.
- If the issue persists, press and hold the power button until your Mac turns off. Then unplug all nonessential accessories from your Mac, including printers, drives, and USB hubs. You could have an issue with one or more of those devices or their cables.
- Turn your Mac back on.
- If the issue persists, once again press and hold the power button until your Mac turns off.
- Repair your startup disk as described in How to repair a Mac disk with Disk Utility.
- If the issue persists, reinstall macOS from macOS Recovery.
If you need help, contact Apple Support.