Scanner failed to complete the overview scan

My macbook air running Ventura 13.3.1 and connected by wireless to myHP Envy 6000 series printer has now stopped scanning with the comment "Scanner failed to complete the overview scan". How can I get it working again ?

Posted on Aug 25, 2023 2:24 AM

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Question marked as Best reply

Posted on Aug 25, 2023 6:55 AM

MervynEdgar wrote:

My macbook air running Ventura 13.3.1 and connected by wireless to myHP Envy 6000 series printer has now stopped scanning with the comment "Scanner failed to complete the overview scan". How can I get it working again ?


Solve printing/scanner problems on Mac

Solve printing problems on Mac - Apple Support


Reset the printing system on your Mac to solve a problem

Reset the printing system on your Mac to solve a problem - Apple Support


HP—

HP ENVY 6000 All-in-One Printer series Support





The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.5.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support




1 reply
Question marked as Best reply

Aug 25, 2023 6:55 AM in response to MervynEdgar

MervynEdgar wrote:

My macbook air running Ventura 13.3.1 and connected by wireless to myHP Envy 6000 series printer has now stopped scanning with the comment "Scanner failed to complete the overview scan". How can I get it working again ?


Solve printing/scanner problems on Mac

Solve printing problems on Mac - Apple Support


Reset the printing system on your Mac to solve a problem

Reset the printing system on your Mac to solve a problem - Apple Support


HP—

HP ENVY 6000 All-in-One Printer series Support





The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.5.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support




Scanner failed to complete the overview scan

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