HELP!!! WhatsApp won’t restore from last backup

Ok … so I opened my phone this morning to find WhatsApp has ‘restarted’ like it had never been on this handset before and I was prompted to re-add the APP from scratch.


on doing so, it’s now ‘NOT’ giving me the option to restore from backup. It’s saying no backup …. Yet my phone last updated at midnight. Everything else on my phone is exactly as it should be.


  1. I’ve deleted and re added WhatsApp
  2. I’ve reset the entire handset


Oddly when I get back into WhatsApp all my ‘group’ conversations are still there right back 2017 but no individual’ ones ….. I’ve lost them all 😔


my husband passed away and WhatsApp is the place that all our conversations are stored. Someone PLEASE PLEASE help

iPhone 13, iOS 16

Posted on Aug 25, 2023 6:14 AM

Reply
1 reply

Aug 25, 2023 10:05 AM in response to Andyandbelle

Andyandbelle wrote:

1. Ok … so I opened my phone this morning to find WhatsApp has ‘restarted’ like it had never been on this handset before and I was prompted to re-add the APP from scratch.

on doing so, it’s now ‘NOT’ giving me the option to restore from backup. It’s saying no backup …. Yet my phone last updated at midnight. Everything else on my phone is exactly as it should be.

I’ve deleted and re added WhatsApp
2. I’ve reset the entire handset

Oddly when I get back into WhatsApp all my ‘group’ conversations are still there right back 2017 but no individual’ ones ….. I’ve lost them all 😔

my husband passed away and WhatsApp is the place that all our conversations are stored. Someone PLEASE PLEASE help

start here https://www.whatsapp.com/contact

HELP!!! WhatsApp won’t restore from last backup

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