Related Article: Request a refund for apps or content that you bought from Apple

It won’t let me submit a refund request for a subscription I cancelled

I tried submitting a refund request for a subscription I had cancelled but it wouldn’t let me and that’s $40 I kind of need The order is MM24TMY2Z1

iPhone 12 Pro, iOS 16

Posted on Aug 25, 2023 10:10 AM

Reply
Question marked as Apple recommended

Re: It won’t let me submit a refund request for a subscription I cancelled


Wondering where you were trying to submit the refund request ? Was the subscription from Apple ?


If you were not following it already, maybe Apple support's online article (link below) can help guide you:

How to: Request a refund for apps or content that you bought from Apple - Apple Support


More info. / support / contact:

Billing and Subscriptions support website: Subscriptions and Billing - Official Apple Support

_____________________________________


Else: The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

Contact a third-party vendor - Apple Support


If the subscription was made through an app:

To report a concern about an app, you must provide the URL of the app.

Find the URL for an app in the App Store to report a concern - Apple Support


How to report a problem

https://reportaproblem.apple.com/?s=6


More info. / support / contact:

App Store support website: App Store - Official Apple Support

Posted on Aug 27, 2023 6:12 PM

1 reply
Question marked as Apple recommended

Aug 27, 2023 6:12 PM in response to KJarvis2021

Re: It won’t let me submit a refund request for a subscription I cancelled


Wondering where you were trying to submit the refund request ? Was the subscription from Apple ?


If you were not following it already, maybe Apple support's online article (link below) can help guide you:

How to: Request a refund for apps or content that you bought from Apple - Apple Support


More info. / support / contact:

Billing and Subscriptions support website: Subscriptions and Billing - Official Apple Support

_____________________________________


Else: The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

Contact a third-party vendor - Apple Support


If the subscription was made through an app:

To report a concern about an app, you must provide the URL of the app.

Find the URL for an app in the App Store to report a concern - Apple Support


How to report a problem

https://reportaproblem.apple.com/?s=6


More info. / support / contact:

App Store support website: App Store - Official Apple Support

It won’t let me submit a refund request for a subscription I cancelled

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