Why will my AirPods not connect

When I press and hold the button on my AirPods Pro’s it would blink white to connect to my phone

Posted on Aug 25, 2023 11:45 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2023 11:29 AM

Hello Landonthegoat,


Welcome to Apple Support Communities. 


We understand that your AirPods won’t connect to your device. We are happy to help.


Were you able to complete the steps in the support article that brought you to us. We are asking because those steps might resolve this. If you have not completed those steps, we recommend trying them. If no resolution, we recommend trying the steps here: How to reset your AirPods and AirPods Pro - Apple Support

  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open.

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*


These steps may help. Let us know if you have further questions.


Take care.

1 reply
Question marked as Top-ranking reply

Aug 26, 2023 11:29 AM in response to Landonthegoat

Hello Landonthegoat,


Welcome to Apple Support Communities. 


We understand that your AirPods won’t connect to your device. We are happy to help.


Were you able to complete the steps in the support article that brought you to us. We are asking because those steps might resolve this. If you have not completed those steps, we recommend trying them. If no resolution, we recommend trying the steps here: How to reset your AirPods and AirPods Pro - Apple Support

  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open.

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*


These steps may help. Let us know if you have further questions.


Take care.

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Why will my AirPods not connect

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