can i get my account unrestricted

My apple pay was lost due to an error regarding information, i was randomly asked to confirm my ID which had been done previously, i put in my information correctly and i was then restricted from apple pay

iPhone 11, iOS 16

Posted on Aug 25, 2023 4:02 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2023 4:15 PM

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Aug 25, 2023 4:15 PM in response to SamLouden23

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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can i get my account unrestricted

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