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What is “your account has been disabled in the App Store and Itunes

I am not able to download any apps, free or otherwise.

iPhone 13 Pro Max, iOS 16

Posted on Aug 25, 2023 6:26 PM

Reply
3 replies

Aug 25, 2023 6:30 PM in response to Stumpedintexas

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Aug 25, 2023 6:32 PM in response to Stumpedintexas

Stumpedintexas Said:

"What is “your account has been disabled in the App Store and Itunes: I am not able to download any apps, free or otherwise."

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Troubleshooting a Locked Account:


Contact Apple Support:

Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

What is “your account has been disabled in the App Store and Itunes

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