I can't add my Mashreq cc and even Tabby in Apple Pay / Apple Wallet

I have set as the country settings both general setting and app store to UAE but to no avail i can't add any cards to my apple pay / wallet.


It just says can't add card, try again later.


[Re-Titled by Moderator]



iPhone 14 Pro Max, iOS 16

Posted on Aug 26, 2023 1:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2023 6:08 AM

Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region




If you’ve confirmed the above, please update your iPhone to the latest iOS, 16.5.1 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.


Update iOS on iPhone - Apple Support



Once updated, please do a forced restart of your iPhone.


Force restart iPhone - Apple Support



Make sure your are signed into your Apple ID/iCloud account on your iPhone.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support




Follow the steps in this support article for adding credit/debit cards to your Wallet.


Set up Apple Pay - Apple Support


If you experience any issues along the way, please note the error message and at what stage you experienced the error. Please reply anytime if something is confusing. 


7 replies
Question marked as Top-ranking reply

Aug 26, 2023 6:08 AM in response to chapy5

Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region




If you’ve confirmed the above, please update your iPhone to the latest iOS, 16.5.1 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.


Update iOS on iPhone - Apple Support



Once updated, please do a forced restart of your iPhone.


Force restart iPhone - Apple Support



Make sure your are signed into your Apple ID/iCloud account on your iPhone.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support




Follow the steps in this support article for adding credit/debit cards to your Wallet.


Set up Apple Pay - Apple Support


If you experience any issues along the way, please note the error message and at what stage you experienced the error. Please reply anytime if something is confusing. 


Aug 26, 2023 9:56 AM in response to chapy5

Just confirming you checked both region settings, iPhone and Apple ID? That has tripped some people up when they only checked one setting.


The next step will be to delete the Wallet app, download it again and try to add card to the Wallet app. Usually I combine this with logging out of Apple ID and logging back into ID. Both require you to add all the cards back in, som might as well combine the steps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't add my Mashreq cc and even Tabby in Apple Pay / Apple Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.