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When I try to change my Apple ID to another email address, I'm receiving this message: "Your new Apple ID cannot be the same as your notification email address. Choose a different email address." How do I remove my notification email address so that I can change my Apple ID?
iPhone 14, iOS 16
From: About your Apple ID email addresses - Apple Support
Add or change a rescue [for most people called a notification address] email address
1. Sign in to appleid.apple.com.
2. Select Sign-In and Security.
3. Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.
4. To add a rescue email address, select Add email. Then enter your rescue email address, then select Save changes. We send a verification to that address.
5. To change a rescue email address, enter the new address. We send a verification to that address.
6. Enter the verification code and click Continue.
If at any stage you don't get an expected verification see: If you didn't receive your verification or reset email - Apple Support
If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, that email becomes your notification email. You can also use these steps to edit your notification email address. If you remove the notification email, you won't be able to add a new one.
From: About your Apple ID email addresses - Apple Support
Add or change a rescue [for most people called a notification address] email address
1. Sign in to appleid.apple.com.
2. Select Sign-In and Security.
3. Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.
4. To add a rescue email address, select Add email. Then enter your rescue email address, then select Save changes. We send a verification to that address.
5. To change a rescue email address, enter the new address. We send a verification to that address.
6. Enter the verification code and click Continue.
If at any stage you don't get an expected verification see: If you didn't receive your verification or reset email - Apple Support
If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, that email becomes your notification email. You can also use these steps to edit your notification email address. If you remove the notification email, you won't be able to add a new one.
I had the same. The problem is in the automated login on apple devices. Try
logging in your Apple id on another device. On another Apple device: choose ‘use another Apple ID’. When logged in, you can change or delete the notification email address.
After this, you can change the Apple ID email address.
It’s this member’s understanding — based SOLELY on “unofficial” discussions in this community — that if a particular email address has EVER been used as an AppleID rescue/notification email address …
… it can NEVER be subsequently used as an AppleID.
Looking forward to hearing of your own results to either validate or invalidate that understanding.
Unable to Change Apple ID Email Address
