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Why is my new iPad Pro downloading slow.

My device takes so long to open an app and sometimes it won’t open at all. Videos won’t play and the device is often unresponsive.

iPad Pro, iPadOS 16

Posted on Aug 26, 2023 11:08 AM

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Question marked as Best reply

Posted on Aug 26, 2023 11:11 AM

If you iPad is not performing as expected, try a forced-restart - as this will clear temporary cached data - and will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



1 reply
Question marked as Best reply

Aug 26, 2023 11:11 AM in response to Stine1957

If you iPad is not performing as expected, try a forced-restart - as this will clear temporary cached data - and will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Why is my new iPad Pro downloading slow.

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