How can I unlock my iCloud email

I’ve received the message that my email is locked for security reasons. I’ve changed my password and am still locked on. Originally I was just locked out on my Mac but now I’m also locked out on my iPhone. I have different logins on both devices but this has never been an issue before.

also when I go to iCloud.com it shows the old email address I used several years ago. Can I update this?

iPhone 14

Posted on Aug 26, 2023 12:36 PM

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1 reply

Aug 26, 2023 12:43 PM in response to Bramble4aRamble

If a message says your Apple ID is locked or disabled "for security reasons"", the document If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support


read about what to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


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How can I unlock my iCloud email

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