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I tried to FaceTime someone but it’s says this. I tried restarting my phone (turning it on and off). I tried deleting the contact + information and adding it back with the same details and I also tried turning FaceTime on and off in settings but nothing seems to work. Can someone help me solve this ?
iPhone 14 Pro Max, iOS 16
Re: FaceTime issue
Does the person you are calling also have an Apple device with FaceTime installed.
________
If they do: See if your iPhone can be updated to iOS 16.6 : About iOS 16 Updates - Apple Support
else: if you already have iOS 16.6 installed:
Try re-starting your iPhone again (deletes temporary files / re-establshes the connection)
How to: Restart your iPhone - Apple Support
Then check again you have the person's correct contact details listed in your Contacts app and try again.
______________________________
If they don't have an Apple device: You will need to set up a link and send it to the person to use FaceTime:
How to: Create a link to a FaceTime call on iPhone - Apple Support
The person will then be able to: Join a FaceTime call from an Android or Windows device - Apple Support
Re: FaceTime issue
Does the person you are calling also have an Apple device with FaceTime installed.
________
If they do: See if your iPhone can be updated to iOS 16.6 : About iOS 16 Updates - Apple Support
else: if you already have iOS 16.6 installed:
Try re-starting your iPhone again (deletes temporary files / re-establshes the connection)
How to: Restart your iPhone - Apple Support
Then check again you have the person's correct contact details listed in your Contacts app and try again.
______________________________
If they don't have an Apple device: You will need to set up a link and send it to the person to use FaceTime:
How to: Create a link to a FaceTime call on iPhone - Apple Support
The person will then be able to: Join a FaceTime call from an Android or Windows device - Apple Support
FaceTime issue
