can't transfer photos from iPhone to iMac

When I try to transfer photos from my iPhone to my iMac, I get a message in the Photo Ap: Unlock iPhone (38)' when the iPhone is already unlocked. What can I do?

iPhone SE, iOS 15

Posted on Aug 26, 2023 7:49 PM

Reply
1 reply

Aug 27, 2023 10:29 AM in response to lmmcdonnell

Try locking and unlocking your iPhone while it's connected to your Mac.


If all else fails Boot into Safe Mode according to How to use safe mode on your Mac and connect your iPhone and see if you can.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


can't transfer photos from iPhone to iMac

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