ariels07 Said:
"it wont let me change the phone to get the instructions to reset my password on the apple id website: the number it’s going to send the instructions to i don’t recognize it so i tried to change it to my number but it wouldn’t change and it’s still the number i don’t recognize that it’s going to send the password reset instructions to"
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Getting the Phone Number Changed...
Contact Apple Support:
Ask the Apple Rep to modify it over the phone. If permitted to do so, they'd would proceed with assisting you with modifying the Phone Number associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.
Apple Support Contact Info:
- Contact Us - Choose Locations
- Proceed from there as Necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)