Can i get a replacement or upgrade for my airpods, they wont turn on or charge.

My airpods won't turn on or charge. Ive had them for 3 years but i treat them well and they have only been dropped a couple times with a case on them. My boyfriend had a problem with his beats studio 3 headphones and he told me to just ask for a replacement.

i can send them back to be looked at.


[Edited by Moderator]

AirPods (1st generation)

Posted on Aug 26, 2023 8:48 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2023 9:11 PM

Faithstokes05 Said:

"Can i get a replacement or upgrade for my airpods, they wont turn on or charge.[...]"

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Getting a Replacement for Upgrade:


Perhaps.

These are just user-to-user forums. No on here has any call to your transactions (and that is a good thing, BTW). So, did you pay for AppleCare for these? If so, and 3years has not run out, then there is a high chance of there being no fee. If you did, then you'll have to pay the amount shown. So go here: AirPods Repair & Service - Apple Support


IMPORTANT NOTE:

Keep Personal Info off of these Forums:

These forums are here for everyone out there to view. So, just be certain to keep personal information(Serial Numbers) off of these forums and other forums too. Anyone out there can read this info. For your Security & Privacy: I have asked the host to rid of the info you provided.

4 replies
Question marked as Top-ranking reply

Aug 26, 2023 9:11 PM in response to Faithstokes05

Faithstokes05 Said:

"Can i get a replacement or upgrade for my airpods, they wont turn on or charge.[...]"

-------


Getting a Replacement for Upgrade:


Perhaps.

These are just user-to-user forums. No on here has any call to your transactions (and that is a good thing, BTW). So, did you pay for AppleCare for these? If so, and 3years has not run out, then there is a high chance of there being no fee. If you did, then you'll have to pay the amount shown. So go here: AirPods Repair & Service - Apple Support


IMPORTANT NOTE:

Keep Personal Info off of these Forums:

These forums are here for everyone out there to view. So, just be certain to keep personal information(Serial Numbers) off of these forums and other forums too. Anyone out there can read this info. For your Security & Privacy: I have asked the host to rid of the info you provided.

Aug 26, 2023 9:12 PM in response to Faithstokes05

Faithstokes05 Said:

"Can i get a replacement or upgrade for my airpods, they wont turn on or charge.[...]"

-------


Troubleshooting AirPods Power Draining:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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Can i get a replacement or upgrade for my airpods, they wont turn on or charge.

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