Whenever I connect my MacBook Pro (2015 model) with a monitor via Hdmi cable, my Mac gives me little bit electric shock. I can also feel like an electric field working on Mac full body when I touch the device with smooth hand.
Is it normal and safe ? What are the necessary steps to fix this?
Earlier Mac models
MUser_10 wrote:
Whenever I connect my MacBook Pro (2015 model) with a monitor via Hdmi cable, my Mac gives me little bit electric shock. I can also feel like an electric field working on Mac full body when I touch the device with smooth hand.
Is it normal and safe ? What are the necessary steps to fix this?
Does not sound normal, does not sound safe...
Are you using the 3-prong grounded plug(?)
https://www.apple.com/shop/product/MK122LL/A/power-adapter-extension-cable
Apple Three-prong AC Wall Plug Adapter Recall Program
For safety issues—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
MUser_10 wrote:
Whenever I connect my MacBook Pro (2015 model) with a monitor via Hdmi cable, my Mac gives me little bit electric shock. I can also feel like an electric field working on Mac full body when I touch the device with smooth hand.
Is it normal and safe ? What are the necessary steps to fix this?
Does not sound normal, does not sound safe...
Are you using the 3-prong grounded plug(?)
https://www.apple.com/shop/product/MK122LL/A/power-adapter-extension-cable
Apple Three-prong AC Wall Plug Adapter Recall Program
For safety issues—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
Thank you for participating in the Apple Support Community.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you might be able to contact them here: Get Support.
Electric Shock On Mac
