when updating from Mojave to Monterey the installer stops at "you will need to use bundled in licence doc" and hangs

just trying to update on MacBook Air 13" 2017

MacBook (2017)

Posted on Aug 27, 2023 10:18 AM

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Posted on Aug 27, 2023 10:25 AM

while it is possible to skip over some macOS while upgrading, I have seen cases where the user runs into issues while trying to do that. and especially considering the major changes between Mojave and Monterey, I would recommend upgrading from Mojave to Catalina and then on to Big Sur before attempting to get to Monterey.

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Aug 27, 2023 10:25 AM in response to Shaggy123

while it is possible to skip over some macOS while upgrading, I have seen cases where the user runs into issues while trying to do that. and especially considering the major changes between Mojave and Monterey, I would recommend upgrading from Mojave to Catalina and then on to Big Sur before attempting to get to Monterey.

Aug 28, 2023 1:39 AM in response to Shaggy123

Very much agree with previous suggestion


Addition points to consider.


Is the current version of macOS 10.14 Mojave running the the current version 10.14.6 and all the Security Updates ?


If not, suggest doing that before attempting any upGrade to a newer version of macOS


Suggest having at least 50 GB of Empty Space on the drive.


It will allow the Full Version ( about 12.xx GB ) to download, expand and then commence to install.


If there is Third Party Security Software installed - remove it.


It will interfere with both the download and installation process


To upGrade in steps How to download and install macOS - Apple Support



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when updating from Mojave to Monterey the installer stops at "you will need to use bundled in licence doc" and hangs

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