Wallet payment history not showing
HSBC Debit card in wallet
iPhone 14 Pro Max, iOS 16
HSBC Debit card in wallet
iPhone 14 Pro Max, iOS 16
Do probably pointed fingers at each other, I get it. It’s been reported in a few posts that VISA cards might be an issue.
Does Apple Pay work if you choose a card other than VISA? Is your history showing for other cards?
A suggested solution is to log out of your Apple ID, delete your Wallet app, restart your iPhone, log back into your Apple ID and download Wallet app again. Lastly, do a forced restart, not a regular restart.
Update iOS on iPhone - Apple Support
Force restart iPhone - Apple Support
Do probably pointed fingers at each other, I get it. It’s been reported in a few posts that VISA cards might be an issue.
Does Apple Pay work if you choose a card other than VISA? Is your history showing for other cards?
A suggested solution is to log out of your Apple ID, delete your Wallet app, restart your iPhone, log back into your Apple ID and download Wallet app again. Lastly, do a forced restart, not a regular restart.
Update iOS on iPhone - Apple Support
Force restart iPhone - Apple Support
Said must contact visa.fr and also HSBC bank which is the card issuer
Have checked with Visa and with my bank and a not so helpful Apple agent
What troubleshooting have done so far?
What did the Apple Support person say?
Wallet payment history not showing