Wallet payment history not showing

HSBC Debit card in wallet


iPhone 14 Pro Max, iOS 16

Posted on Aug 27, 2023 11:07 AM

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Question marked as Top-ranking reply

Posted on Aug 27, 2023 1:27 PM

Do probably pointed fingers at each other, I get it. It’s been reported in a few posts that VISA cards might be an issue.


Does Apple Pay work if you choose a card other than VISA? Is your history showing for other cards?


A suggested solution is to log out of your Apple ID, delete your Wallet app, restart your iPhone, log back into your Apple ID and download Wallet app again. Lastly, do a forced restart, not a regular restart.


Update iOS on iPhone - Apple Support


Force restart iPhone - Apple Support


5 replies
Question marked as Top-ranking reply

Aug 27, 2023 1:27 PM in response to konrad76

Do probably pointed fingers at each other, I get it. It’s been reported in a few posts that VISA cards might be an issue.


Does Apple Pay work if you choose a card other than VISA? Is your history showing for other cards?


A suggested solution is to log out of your Apple ID, delete your Wallet app, restart your iPhone, log back into your Apple ID and download Wallet app again. Lastly, do a forced restart, not a regular restart.


Update iOS on iPhone - Apple Support


Force restart iPhone - Apple Support


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Wallet payment history not showing

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