I have credit on iTunes Store but I can't use it

It says I have problem with my billing address


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Aug 27, 2023 1:39 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2023 1:44 PM

It says I have problem with my billing address

Change / update your billing address:

(macOS) Set up your Apple ID payment method and shipping address on Mac

Set up your Apple ID payment method and shipping address on Mac – Apple Support (UK)


or 

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • edit your billing addres.


or 

To change the billing address you can do (macOS & Windows OS) via iTunes

Start Music (-> Click on iTunes) -> side bar click iTunes Store -> go to Account (top bar) -> View Account -> Sign in -> Apple ID Summary -> Billing Address -> Edit.


or 

(iPhone & iPad) Go to -> Settings -> tap your Profile -> Payment and shipping -> Change Address.

Edit the Address -> tap Done.



1 reply
Question marked as Top-ranking reply

Aug 27, 2023 1:44 PM in response to xanthe01

It says I have problem with my billing address

Change / update your billing address:

(macOS) Set up your Apple ID payment method and shipping address on Mac

Set up your Apple ID payment method and shipping address on Mac – Apple Support (UK)


or 

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • edit your billing addres.


or 

To change the billing address you can do (macOS & Windows OS) via iTunes

Start Music (-> Click on iTunes) -> side bar click iTunes Store -> go to Account (top bar) -> View Account -> Sign in -> Apple ID Summary -> Billing Address -> Edit.


or 

(iPhone & iPad) Go to -> Settings -> tap your Profile -> Payment and shipping -> Change Address.

Edit the Address -> tap Done.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have credit on iTunes Store but I can't use it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.