Get insights from experienced community members
Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products. Check out this User Tip created by Lawrence Finch: When to charge your iPhone or iPad
Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products. Check out this User Tip created by Lawrence Finch: When to charge your iPhone or iPad
My wife’s iphone xr had Avast anti-virus software that she deleted but seems to have left artifacts that continue to mess up her phone operation. Will a factory rest or erase all work better?
iPhone XR, iOS 16
😏
A factory reset loads a new copy of iOS, so that would be a better choice. Erase All leaves the current version of iOS in place, and it may be corrupted by Avast.
Thank you very much for that clarity, that will make a difference. Don’t need no stinking artifacts.
😏
What is better to do reset or erase all?
