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Why is my phone unable to charge?

I plugged my phone on charge and nothing popped up and later showed me that my battery is not recognized. Please check into it and help rectify it for me


iPhone 11 Pro Max, iOS 16

Posted on Aug 28, 2023 5:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 6:01 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge , your battery could be reaching (could have reached) the critical point of its life.

I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 28, 2023 6:01 AM in response to Sodiom

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge , your battery could be reaching (could have reached) the critical point of its life.

I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Why is my phone unable to charge?

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