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My iPhone 12

Good morning, on August 27th I lost my iPhone 12. I tried to use the tracking app, but it stated the phone was offline. Most likely the battery was dead. I would like to know if a location can be given for a dead device. Can you please advise what can I do to retrieve this device or its. whereabouts? Thanks.

iPhone 12

Posted on Aug 28, 2023 6:13 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2023 6:16 AM


This support article has a list of things to do if your iPhone, iPad, or iPod touch is lost or stolen. --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

- The Find My service described in the article is the only recovery feature Apple offers. It must be set up before the device is lost.


If Find My iPhone is offline or not working, read this Apple Support article to get help; e.g., when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline. --> If Find My is offline or not working - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 28, 2023 6:16 AM in response to chereke2


This support article has a list of things to do if your iPhone, iPad, or iPod touch is lost or stolen. --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

- The Find My service described in the article is the only recovery feature Apple offers. It must be set up before the device is lost.


If Find My iPhone is offline or not working, read this Apple Support article to get help; e.g., when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline. --> If Find My is offline or not working - Apple Support


My iPhone 12

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