Why is my App Store disabled

I cannot use App Store it says it is disabled when I try to download an app. Also says my iTunes is disabled.

iPhone 13, iOS 16

Posted on Aug 28, 2023 9:02 AM

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Posted on Aug 28, 2023 9:04 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



1 reply
Question marked as Best reply

Aug 28, 2023 9:04 AM in response to AVr12

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Why is my App Store disabled

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