I'm unable to install new apps or update downloaded ones
I can’t make purchase with my Apple ID or update apps
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 16
I can’t make purchase with my Apple ID or update apps
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 16
You may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
Your default payment method will be used first by Apple when you need to make a payment.
If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.
See -> If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
scroll to point 2 ⤵️
Add a payment method
You may need to have a valid payment method on file, even if the app you want to download is free.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Check also -> If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
You may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
Your default payment method will be used first by Apple when you need to make a payment.
If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.
See -> If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
scroll to point 2 ⤵️
Add a payment method
You may need to have a valid payment method on file, even if the app you want to download is free.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Check also -> If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
I'm unable to install new apps or update downloaded ones